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Trustworthy CFM Real Questions | Amazing Pass Rate For CFM Exam | Authoritative CFM: Certified Facility Manager
Hence, if you want to sharpen your skills, and get the Certified Facility Manager (CFM) certification done within the target period, it is important to get the best Certified Facility Manager (CFM) exam questions. You must try Dumpcollection Certified Facility Manager (CFM) practice exam that will help you get the IFMA CFM certification.
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IFMA Certified Facility Manager Sample Questions (Q215-Q220):
NEW QUESTION # 215
What best describes Performance Measures?
- A. Pre-determined set of performance indicators and the actual results.
- B. Performance indicators including metrics and drivers that achieve a given outcome.
- C. Parameters and metrics that evaluate objectives against actual performance and goals.
Answer: C
Explanation:
Performance Measures in Facility Management (FM) refer to the systematic assessment of operational efficiency, service quality, and goal achievement. Option C correctly defines performance measures as parameters and metrics used to evaluate objectives against actual performance and goals.
Why Option C is Correct?
* Performance measurement in FM involves setting objectives, defining Key Performance Indicators (KPIs), and comparing actual performance against these benchmarks.
* It allows FM professionals to assess the effectiveness of facility operations, maintenance, and service delivery.
* This aligns with IFMA's Quality Core Competency, ensuring continuous improvement and service optimization in FM.
* Common performance metrics include response times, service uptime, cost efficiency, sustainability benchmarks, and compliance rates.
Why Other Options Are Incorrect?
* Option A (Performance indicators including metrics and drivers that achieve a given outcome):
While it touches on metrics and drivers, it does not clearly define the process of evaluating objectives against actual results, which is essential in Performance Management.
* Option B (Pre-determined set of performance indicators and actual results): This focuses on predefined metrics but does not explain how performance is evaluated against business goals, which is crucial for FM effectiveness.
NEW QUESTION # 216
There has been a recent increase in complaints of items stolen from people's desks within a facility. What is the facility manager's initial step regarding the security of the staff and facility?
- A. Turn the matter over to a professional security company to lead an investigation.
- B. Investigate each case and remind staff to ensure all valuables are locked.
- C. Install security cameras throughout the facility to ensure you capture future incidents.
- D. Update your security procedures to ensure that staff maintain a secure desk.
Answer: B
Explanation:
When addressing security issues, facility managers must first conduct athorough investigationto understand the scope and nature of the problem before implementing any new measures. The logical first step is to investigate each reported case, gather facts, and remind staff about securing their belongings.
* Investigating each caseensures that management is aware of the extent of the issue and can identify any patterns (e.g., specific areas targeted or peak times of theft).
* Educating staffabout securing their valuables (e.g., locking drawers, not leaving items unattended) is a quick and effective preventive measure.
* Security cameras (Option A)should be considered after initial fact-finding, as installing cameras may require budget approval and privacy considerations.
* Updating security procedures (Option B)should follow after assessing the investigation's findings to ensure targeted improvements.
* Engaging a professional security company (Option D)may be necessary if theft continues or if internal resources are insufficient.
NEW QUESTION # 217
What are intentional, accidental, or natural disasters called?
- A. Casualties.
- B. Situations.
- C. Threats.
- D. Warnings.
Answer: C
Explanation:
Intentional, accidental, or natural disasters are classified as "threats" (B).
* Threats refer to potential risks that can disrupt business continuity, including natural disasters, cyber-attacks, and human-caused incidents.
* Why not other options?
* (A) "Situations" is too broad and does not specifically indicate risk or danger.
* (C) "Casualties" refers to the aftermath (injuries or fatalities) rather than the event itself.
* (D) "Warnings" are preemptive alerts, not the disasters themselves.
NEW QUESTION # 218
What is a technical measure that prevents unauthorized people from gaining access to a facility work order system?
- A. Proprietary user interface.
- B. Data encryption.
- C. Identification and authentication.
- D. Human resource employee database.
Answer: C
Explanation:
Thebest security practiceto prevent unauthorized access isIdentification and Authentication. This process ensures that onlyauthorized personnelcan access a facility's work order system by:
* Using secure logins(e.g., username/password, biometrics, multi-factor authentication).
* Verifying user identitiesbefore granting system access.
* Implementing role-based permissionsto control system functions per user authorization level.
Whiledata encryption(Option B) secures stored data, it doesnot control system access. Similarly, a proprietary user interface(Option C) isnot a security measureon its own, and anHR employee database (Option D) is unrelated to system security.
NEW QUESTION # 219
As a facility manager, what is the most basic maintenance and operation responsibility that you must meet?
- A. Provide a safe and clean environment
- B. Align the facility management plan with corporate objectives
- C. Maintain a detailed log of all maintenance activities
- D. Ensure positive tenant relationships
Answer: A
Explanation:
A fundamental responsibility of facility managers is ensuring that the facility provides asafe and clean environmentfor its occupants. The IFMA core competencyOperations and Maintenancestates that facility managers must oversee and ensure the maintenance of building systems to support operational continuity while maintaining safety and hygiene.
* Ensuring Safety:This includes compliance withOSHA (Occupational Safety and Health Administration)regulations, fire safety codes, and emergency preparedness measures.
* Clean Environment:Hygiene and cleanliness impact employee productivity and health, reducing absenteeism and increasing workplace satisfaction.
* Preventative Maintenance:Regular facility inspections, HVAC system management, and janitorial services are integral to maintaining a functional environment.
Aligning the facility management plan with corporate objectives (D) is important but falls underLeadership & Strategy, which is a higher-level function.C, maintaining logs, is a part of record-keeping but is not the primary duty.A, ensuring tenant relationships, is important but secondary to safety and cleanliness.
NEW QUESTION # 220
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